Terms of Service | GST Register

Plain-English terms for using GST Register. Current as of 13 July 2026.

Who we are.

GST Register (gstregister.com.au) is operated by Australian Registration and Lodgement Services Pty Ltd (ABN 53 630 861 219), a registered BAS agent (Tax Practitioners Board registration 25972850). We prepare and lodge GST-related registrations with the Australian Taxation Office on your instruction and authority. How we handle the information you give us, including identity documents, is set out in our privacy policy.

The service.

You engage us to add, backdate or cancel a GST registration (and optionally PAYG withholding) against your ABN, based on the information you provide in our forms.
By submitting a form you authorise us to act on your behalf with the ATO for that lodgement and declare the information provided is true and correct.
Most lodgements complete within 4 business hours of a complete, paid application. Business hours are Monday to Friday, 9am to 5pm AEST, excluding public holidays. Where we are waiting on information from you, or something outside our control delays processing, lodgement can take up to 24 hours. Turnaround depends on ATO processing and is not guaranteed.
You can do everything we do yourself, free, through the ATO's own channels. Our fee is for agent review, speed and support.

Fees and refunds.

Fees are as published on the pricing page at the time of your order, payable at checkout via Stripe, and inclusive of GST.
If we cannot complete your lodgement (for example, the ATO rejects it for a reason we can't resolve with you), we refund the service fee in full.
Once a registration or cancellation has been lodged and confirmed by the ATO, the service is complete and fees are not refundable.

Your responsibilities.

Provide accurate information: GST obligations (charging GST, lodging BAS, keeping records) are yours once registered.
Nothing on this site is financial, legal or tax advice; for advice on your circumstances, engage an accountant or adviser.

Liability.

To the extent permitted by law (including the Australian Consumer Law, which this doesn't exclude), our liability for any claim relating to the service is limited to the fee you paid for it.

Contact.